How do I return an item?


All returns of other merchandise must be made within 30 days of purchase. Damaged and defective merchandise will be replaced with the same product upon receipt of the original. For damaged or defective items we no longer carry, a refund will be issued in the amount paid for the item in question upon receipt of the original.

Non-defective, undamaged merchandise returns are accepted, though no return label will be provided.

Please contact us to arrange all returns before sending back any merchandise.

When sending returns, include the products to be returned and either a copy of your order or your name and original order number. All returns should be sent to the address below:

King's Kountry Macrame, Inc.
9225 Ulmerton Rd
Ste 402
Largo, FL 33771